Each service covers one verified buyer and one EasyPlex installation. Prices are in USD.
Teams essentials
Private assistance
$29 / 3 months
Focused Microsoft Teams access for occasional setup and usage questions.
One verified EasyPlex buyer
One installation
Response within 2 business days
Up to one request per week
1 hour of private assistance per month
Best value
Teams continuity
Private assistance
$49 / 6 months
Six months of the same practical access, at a lower monthly cost.
One verified EasyPlex buyer
One installation
Response within 2 business days
Up to one request per week
4 hours of private assistance per month
Launch service
Complete installation
$79 / one time
A complete initial setup for buyers who want their own EasyPlex installation configured and checked.
Laravel web panel setup
Database installation
Android app connection
API & security configuration
Branding setup
Final deployment check
🔒 PayPal processes the payment. Service begins only after the transaction, Envato ownership, and requested scope have been verified manually.
Know what you are buying
Premium help, with a clear boundary.
These are optional professional services for buyers who want private assistance or a hands-on setup. They do not replace, shorten, or extend the standard support attached to your Envato purchase.
✓
Included
Configuration guidance, setup help, troubleshooting your environment, and the plan-specific deliverables listed above.
↗
Quoted separately
Custom development, new features, redesign work beyond the listed branding setup, migrations, and work on additional installations.
E
Standard support stays standard
Reproducible EasyPlex product defects covered by your Envato support entitlement remain available through the regular product support channel.
Teams plans are limited to one request per week. The $29 plan includes up to 1 hour of private assistance per month; the $49 plan includes up to 4 hours per month. Replies are targeted within two business days, excluding public holidays. Service periods begin after manual confirmation. A valid EasyPlex license is required throughout the service period.
After checkout
Three steps to get started.
01
Pay on PayPal
Select your service above. You will leave this site and complete payment on PayPal.
02
Send your details
Email your PayPal transaction ID and Envato username to [email protected]. Do not send passwords by email.
03
Verify & schedule
We verify payment and item ownership, confirm the exact scope, then arrange the service or Teams access.
Before you pay
Frequently asked questions.
Do I need to own EasyPlex?
Yes. Every service requires a valid EasyPlex purchase through Envato. Ownership is verified before work or private Teams access begins.
Is the $79 installation service a recurring payment?
No. It is a one-time service for one initial installation and the listed configuration tasks. Hosting, third-party service fees, custom development, and later maintenance are not included.
Are the Teams plans unlimited support?
No. Both plans cover one buyer and one installation, with up to one request per week. The $29 plan includes 1 hour of private assistance per month, while the $49 plan includes 4 hours per month. More extensive work is estimated separately before it starts.
Do I have to pay here to report a product bug?
No. A reproducible defect in the purchased product that falls within your active Envato support entitlement should be reported through the regular product support channel. These paid services are optional.
When does my service period begin?
After the PayPal transaction and EasyPlex ownership are manually verified and we confirm your service by email. A PayPal return page alone is not payment confirmation.
What should I prepare for installation?
Have your valid Envato purchase, compatible hosting or VPS, domain, database access, and required third-party API credentials ready. Review the EasyPlex documentation for current technical requirements.
Ready when you are
A calmer path to launch.
Choose a clearly scoped service, pay on PayPal, and work directly with the EasyPlex team.